Contact Form & Data Rights

Data Rights

Taconic Research is not an advertising or marketing firm. Taconic Research conducts only custom proprietary research projects for individual clients. We conduct surveys. If you agree to participate in one of our surveys, you agree only to let us share the resulting survey data back with our clients. This data and your identification will never be published anywhere.

To request a copy of the data we collect from you, to request data be deleted, or any other request regarding your data, please contact us below or on the Contact Us page of this website.

Taconic Research Compliance Framework for Survey Panelists

Introduction:

Taconic Research clients value our survey panelists for their knowledge and insights, but we also recognize a duty to care for the rights of our survey panelists. Compliance is a core commitment for our business. We have invested considerable resources in creating a comprehensive compliance framework and set of policies. Our compliance protocols help panelists manage conflicts and enable our clients to implement their own protocols. Should you have any questions or if want to learn more about our compliance framework and policies, please email surveys@taconicresearch.com.

Contracts:

In order to be eligible to participate in our surveys, Taconic Research requires Panel Members to sign, and annually re-sign, our Terms and Conditions of Panel Membership. By signing, Panelists agree that they:

• Have reviewed any agreements or policies to which they are subject and are permitted to join a Taconic Research Panel;
• Will decline to participate in any Panel if that would violate agreements or obligations owed to a third party;
• Will not provide confidential (including material non-public) information to clients;
• Will keep client interests and information confidential; and
• Will immediately terminate any work for Taconic that involves answering questions the panelist has a duty not to discuss or disclose.

Training:

Panel Members who participate in paid phone calls with our clients are also required to go through our interactive training module each year. The training module explains what constitutes “material non-public information (MNPI) and “confidential information,” and sensitizes panelists to any confidentiality obligations they may have and emphasizes that our clients do not want – and may be harmed – if they receive confidential information.

Conflict Management:

Panelists often have conflicts. At Taconic Research, we actively seek to discover any such conflicts and use this information to disqualify prospective panelists from projects that are not suitable for them. Among other things, in connection with projects, we vet panelist backgrounds and online profiles to help us determine whether panelists have the requisite knowledge to provide insight to clients, and to understand the panelists’ conflicts and limitations.

Data Protection:

Taconic Research will process Panelist information in accordance with the Taconic Research Privacy Policy (see below). In the course of providing services, complying with its own contractual and regulatory obligations, and operating its business, Taconic Research may process personal data in accordance with applicable data protection laws. Further information about Taconic Research processing activities can be found in the Taconic Research Privacy Policy, which is available below.

The Taconic Research Privacy Policy sets out relevant information regarding: (a) the collection and creation of personal data by, or on behalf of, Taconic Research; (b) the categories of personal data processed; (c) the lawful basis for such processing; (d) the purposes of such processing; (e) the disclosure of personal data to third parties (including processors); (f) the international transfer of personal data; (g) the data security measures applied by Taconic Research; (h) Taconic Research compliance with the principles of data accuracy, data retention and data minimization; (i) the rights of Data Subjects; (j) contact details for enquiries and the exercise of data protection rights; and (k) related information. The Taconic Research Privacy Policy may be updated or revised from time to time without prior notice. You are encouraged to review the Taconic Research Privacy Policy periodically.

In the event that you disclose the personal data of any third party to Taconic Research, you shall, to the greatest extent permitted under applicable law, draw the attention of that third party to the Taconic Research Privacy Policy, prior to making such disclosure.

You agree to process personal data you receive from Taconic Research in accordance with the applicable provisions of these Terms & Conditions and the Taconic Research Privacy Policy.

Taconic Research Privacy Policy:

• This Notice explains how we may Process your Personal Data. Process””, “Processing” or “Processed” means anything that is done with any Personal Data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction. Personal Data means information that is about any individual, or from which any individual is directly or indirectly identifiable, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that individual.

This Notice may be amended or updated from time to time to reflect changes in our practices with respect to the Processing of Personal Data, or changes in applicable law. We encourage you to read this Notice carefully, and to regularly check this page to review any changes we might make in accordance with the terms of this Notice.

We may collect or obtain Personal Data about you in the course of our relationship with you when you engage with us as a paid consultant or survey panelists; or when you visit our website; or when you register to use any of our sites or services; or when you interact with any client of ours. We will never seek or accept Personal Data about you from third parties (e.g., law enforcement authorities).

We may Process: your personal details (e.g., your name, biographical information); demographic data; your contact details (e.g., your address); records of your consents; payment details; details of your employer (where relevant); information about your interactions with our clients; and any views or opinions you provide to us in the surveys and interviews you complete or conduct for us.

We may Process your Personal Data where: you have given your prior, express consent; the Processing is necessary for a contract between you and us; the Processing is required by applicable law; the Processing is necessary to protect the vital interests of any individual; or where we have a valid legitimate interest in the Processing.

We do not seek to collect or otherwise Process your Sensitive Personal Data. Where we need to Process your Sensitive Personal Data for a legitimate purpose, we do so in accordance with applicable law.

We may Process your Personal Data for the following purposes: providing services to you; compliance checks; conducting surveys or phone interviews with you for research purposes; communicating with you; managing our IT systems; financial management; ensuring the security of our premises and systems; compliance with applicable law; and improving our services to clients.

We may disclose your Personal Data to legal and regulatory authorities (such as the Internal Revenue Service for the issuance of Form 1099); our clients; any party as necessary in connection with legal proceedings; any party as necessary for investigating, detecting or preventing criminal offences; or any purchaser of our business.

We will not provide your Personal Data to any third-party providers of advertising, Internet plugins, cookies, or other Web- or email-content. “Cookie” means a small file that is placed on your device when you visit a website (including our Sites). In this Notice, a reference to a “Cookie” includes analogous technologies such as web beacons and clear GIFs.

We may transfer your Personal Data to recipients in other countries. Where we transfer Personal Data from the EEA (European Economic Area) to a recipient outside the EEA that is not in an Adequate Jurisdiction, we do so on the basis of Standard Contractual Clauses.

Because of the international nature of our business, we may need to transfer your Personal Data within Taconic Research, and to Taconic Research clients when we are delivering their custom survey data. For this reason, we may transfer your Personal Data to other countries that may have different laws and data protection compliance requirements to those that apply in the country in which you are located.

Where we transfer your Personal Data from the EEA to recipients located outside the EEA who are not in Adequate Jurisdictions, we do so on the basis of Standard Contractual Clauses. You may request a copy of our Standard Contractual Clauses by contacting us at admin@taconicresearch.com.

If you are located outside of the United States, you should be aware that the Personal Data you provide to us is being transmitted to us and Processed in the United States, and will be protected subject to this privacy policy and United States laws, which may not be as protective as the laws in your country.

We have implemented appropriate encrypted security measures designed to protect your Personal Data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, unauthorized access, and other unlawful or unauthorized forms of Processing, in accordance with applicable law.

Because the internet is an open system, the transmission of information via the internet is not completely secure. Although we will implement all reasonable measures to protect your Personal Data, we cannot guarantee the security of your data transmitted to us using the internet – any such transmission is at your own risk and you are responsible for ensuring that any Personal Data that you send to us are sent securely.

We take every reasonable step to ensure that your Personal Data are kept accurate and up-to-date and are erased or rectified if we become aware of inaccuracies.

We take every reasonable step to limit the volume of your Personal Data that we Process to what is necessary.

We take every reasonable step to ensure that your Personal Data are only Processed for the minimum period necessary for the purposes set out in this Notice. The criteria for determining the duration for which we will retain your Personal Data are as follows:

(1)   we will retain copies of your Personal Data in a form that permits identification only for as long as:

(a)   we maintain an ongoing relationship with you (e.g., where you are a user of our services, are a Panelist (or have applied to become one), or you are lawfully included in our mailing list and have not unsubscribed);

(b)   should you cease being a Panelist, six (6) years from your most recent interaction with any Taconic client; or

(c)    your Personal Data are necessary in connection with the lawful purposes set out in this Notice, for which we have a valid legal basis (e.g., where we have a legitimate interest in processing your data for the purposes of operating our business and fulfilling our obligations under a contract),

plus:

(2)   the duration of:

(a)   any applicable limitation period under applicable law (i.e., any period during which any person could bring a legal claim against us in connection with your Personal Data, or to which your Personal Data may be relevant); and

(b)   an additional two (2) month period following the end of such applicable limitation period (so that, if a person bring a claim at the end of the limitation period, we are still afforded a reasonable amount of time in which to identify any Personal Data that are relevant to that claim),

and:

(3)   in addition, if any relevant legal claims are brought, we may continue to Process your Personal Data for such additional periods as are necessary in connection with that claim.

During the periods noted in paragraphs (2)(a) and (2)(b) above, we will restrict our Processing of your Personal Data to storage of, and maintaining the security of, those data, except to the extent that those data need to be reviewed in connection with any legal claim, or any obligation under applicable law.

Once the periods in paragraphs (1), (2) and (3) above, each to the extent applicable, have concluded, we will either:

• permanently delete or destroy the relevant Personal Data; or
• anonymize the relevant Personal Data.

Under applicable law, you may have a number of rights, including: the right not to provide your Personal Data to us; the right of access to your Personal Data; the right to request rectification of inaccuracies; the right to request the erasure, or restriction of Processing, of your Personal Data; the right to object to the Processing of your Personal Data; the right to have your Personal Data transferred to another Controller; the right to withdraw consent; and the right to lodge complaints with Data Protection Authorities. We may require proof of your identity before we can give effect to these rights.

We will never Process your Personal Data by placing or reading Cookies and similar technologies on websites.

We may Process your Personal Data to contact you with information regarding services that may be of interest to you. You may unsubscribe for free at any time.

You may contact us via post, telephone, fax, email or via our online Contact Us form below: